Product Development
In our product development space, our in-house team channels the latest global design trends to create original, functional products. From precision-engineered ovens and sleek cooker hoods to luxury refrigeration and outdoor kitchen solutions, the expertise of our team guarantees the delivery of collections designed with quality, durability, and aesthetic impact in mind.
At BYSTRO, we design with the bigger picture in mind, placing equal emphasis on product compatibility and the overall conceptual design. Our products are certified for safety, performance, and efficiency across key markets. In the UAE, our products are regulated under Low Voltage Equipment (LVE) and water consumption products are registered under ECAS scheme for both safety and RoHS parameters. GCC-wide, our products are G-Mark and GSO-WER approved. In Saudi Arabia, we comply with SASO standards, including EER, WEL, and IECEE, with products registered on SABER.
Quality Control & Manufacturing
Our global HQ is home to our expert facilities across three warehouses.
Cutting-Edge Facilities
In our primary warehouse we have the production workshops for comprehensive quality control, technical support and testing facilities.
The Slab Fabrication facility in our second warehouse provides limitless capabilities for custom projects, such as the Rio cooker hood. It also hosts our quality control department which implements risk-based inspections using modern tools and adhering to rigorous product standards. A Quality Assurance programme with sophisticated KPI procedures is applied across the global supplier base for full accountability.
The third warehouse accommodates our R&D centre, which provides our customers with quality assurance and technical support for all BYSTRO appliances. Also located in Jebel Ali, Dubai, the centres also feature a comprehensive workshop for our kitchen appliances, offering testing, fault diagnosis, repairs and installation requirement.
Our in-house product testing and maintenance workshop replicates real-life environments to accurately demonstrate performance under different conditions and scenarios. We work in full compliance with UAE ECAS and KSA SASO standards.
Tech Support
Our technical team supports retail, project and trade clients with consistently high levels of after-sales service, giving practical installation guidance and expert training for contractors. With in-house product testing and maintenance workshop facilities, we can replicate real-life environments to accurately demonstrate performance under different conditions and scenarios.
Distribution & Logistics
BYSTRO trades across the Middle East, Asia, Africa and Europe. All business is serviced from world-class logistics centres based in Dubai, Milan, and Leeds.
Advanced Management Systems
With easy access to both sea and air freight facilities from our strategically located Middle-East logistics centre, stock can be effectively mobilised and distributed to clients, either directly or via trusted distribution partners. Our advanced warehouse management system optimises stock levels and tracks product movement, ensuring efficient and reliable delivery of thousands of products weekly.
Unrivalled Expertise
With a dedicated supply chain team of over 200 highly skilled employees, we provide unparalleled expertise in supply chain management and central support functions for our customers and partners. From quality assurance and testing to after-sales support, specialist production, technology and logistics, we keep as many functions as possible in-house.
With a fleet of over 30 vehicles, we deliver locally within the UAE and export to partners, with a 48-hour delivery service of all product categories for UAE customers.
Our three world-class distribution centres facilitate fast and reliable deliveries to customers internationally. We have dedicated areas in our facilities for packing and checking our export shipments for accuracy every time.
Gold-Standard Accuracy
We take pride in our effective involvement in every step of the logistics process to ensure near-perfect accuracy, attributed to the automation of all departments. With a stock accuracy rate of 99.9% and an impressive customer fill rate of 99.8%, we are committed to delivering exceptional service.